12 Huat Terms & Conditions — A Complete Guide for All Malaysia Members

These Terms & Conditions ("Terms") constitute a formal agreement between you as the user and 12 Huat as the operator of an online entertainment platform at https://12huat.click. By accessing, browsing, or using any part of the 12 Huat platform, you automatically agree to be bound by these Terms and all related policies, including our Privacy Policy and Responsible Gaming guidelines.

By registering an account, placing a bet, playing any game, or claiming any bonus on the 12 Huat platform, these actions constitute your full acceptance of all rules contained in this document. We recommend that you keep a copy of these terms for your personal reference.

To register and use 12 Huat's services, you must meet the following eligibility requirements:

• At least 18 years at the time of registration and throughout the duration of account use.
• Legally residing in Malaysia while using this platform.
• Register only in your own name — each individual is permitted to hold only one account only at 12 Huat.
• Not be on any self-exclusion list or gambling prohibition list of any relevant authority.
• Not an officer, employee, agent, or individual closely associated with the management of 12 Huat.
• Using legitimate personal funds — not money obtained illegally or through activities that violate the law.

12 Huat reserves the right to request proof of identity and age at any time. Any account found to be in breach of these eligibility requirements may be suspended or closed without prior notice, and any credit balance may be forfeited.

Registration at 12 Huat is free and straightforward. However, you must comply with the following rules regarding your account:

• Accurate information: All information provided during registration must be accurate, complete, and up to date. This includes your full name, date of birth, an active Malaysian phone number, and a valid email address.
• One account only: Each individual may hold only one active account at 12 Huat. Registering multiple accounts is strictly prohibited and may result in all associated accounts being closed and balances forfeited.
• Password security: You are solely responsible for keeping your password and account login details confidential. Do not share this information with anyone.
• Identity verification: 12 Huat reserves the right to request verification documents such as an identity card, utility bill, or bank statement to verify your identity before processing a withdrawal.
• Instant notifications: You must notify 12 Huat immediately if you suspect any unauthorised access to your account.

12 Huat only accepts deposits in Malaysian Ringgit (MYR) via approved local payment methods. We do not accept payments in foreign currencies.

Accepted deposit methods at 12 Huat:

All deposits must come from an account registered in your own name. 12 Huat reserves the right to decline deposits from sources that cannot be verified or that raise suspicion.

Withdrawals at 12 Huat are processed to the same e-wallet or bank account used for your deposit. The following withdrawal conditions apply:

• Minimum withdrawal limit: RM 50 per transaction.
• Maximum withdrawal limit: RM 50,000 per day (subject to account status and KYC compliance).
• Withdrawals are typically processed within 5 to 30 minutes after the request has been approved.
• Full identity verification (KYC) is required before your first withdrawal can be processed.
• If you have received a bonus, the associated wagering (rollover) requirements must be met before any withdrawal is permitted.
• 12 Huat reserves the right to suspend withdrawals until full identity verification has been completed.

12 Huat offers members a wide range of bonuses and promotions — including a Welcome Bonus, reload bonuses, weekly cashback, and tournament prizes. All bonuses are subject to the following wagering (rollover) requirements:

• Welcome Bonus: 10x rollover of the total bonus amount within 30 days from the date the bonus is credited.
• Reload Bonus: 8x rollover on the total bonus amount within 14 days.
• Weekly Cashback: No rollover required — withdrawable immediately upon crediting.
• Bonuses may only be used for play on the 12 Huat platform and cannot be transferred or directly cashed out.
• Placing opposing bets (hedging bets) to fulfil rollover requirements is strictly prohibited.
• 12 Huat reserves the right to void any bonuses or winnings obtained through promotion abuse.

All games on 12 Huat — including Malaysia Super League football betting, EPL, badminton, live casino, Roulette, Baccarat, slots, and virtual sports — must be played in accordance with the rules established for each game.

• All games use a RNG (Random Number Generator) independently audited to ensure truly random and fair outcomes.
• Game results that have been confirmed by the system are final and cannot be disputed.
• In the event of a technical disruption during an active game, 12 Huat reserves the right to void the affected round and return the wager to your account.
• The use of any automation software, bots, or unfair methods to gain an advantage in any game is strictly prohibited.
• Minimum and maximum bet amounts for each game are as displayed on the platform and are subject to change without notice.
• For Sports Betting, 12 Huat reserves the right to void any bet where a significant odds error or inaccurate match information has occurred.

12 Huat is committed to responsible gaming. We provide a range of tools to help you manage your gaming habits in a healthy way:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits from your account dashboard.
• Loss Limit: Select the maximum loss limit you are comfortable with over a given period.
• Session Time Limit: Set a daily play time limit with automatic reminders when the limit is reached.
• Temporary Break: Choose to take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: If you feel the need to stop, a self-exclusion option is available for 6 months or permanently.

If you or someone you know is experiencing gambling-related issues, please reach out to the 12 Huat support team for assistance and guidance.

12 Huat reserves the right to suspend, restrict, or close any member's account without prior notice in the following circumstances:

• Violating any provision of these Terms & Conditions.
• Providing false or misleading registration information.
• Registering multiple accounts for fraudulent purposes.
• Engaging in money laundering activities or using funds obtained through illegal means.
• Attempts to manipulate games or exploit system vulnerabilities.
• Deliberate misuse of bonuses or promotions.
• As a result of your own request to close the account.

If your account is closed due to a breach of terms, 12 Huat reserves the right to forfeit all credit balances, bonuses, and pending winnings. For closures made at your own request or for legitimate reasons, your account balance will be returned once all reviews have been completed.

12 Huat shall not be liable for any indirect, incidental, or consequential loss or damage arising from the use of our platform, including:

• Financial losses incurred while playing — all bets and games carry financial risk, which you accept in full.
• Service disruptions due to scheduled platform maintenance or unforeseen technical issues.
• Errors caused by inaccurate information provided by you during registration.
• Unauthorised access to your account resulting from your own negligence in maintaining password security.
• Internet connection disruptions on your end that result in interruptions to your gaming session.

In the event of a technical error that results in an incorrect credit amount being applied to your account, 12 Huat reserves the right to correct the error and restore the accurate balance without prior notice.

12 Huat reserves the right to amend, add to, or remove any part of these Terms & Conditions at any time without prior notice. However, we will endeavour to inform members of significant changes via in-platform notifications or email.

Changes to the terms take effect immediately upon publication on the 12 Huat website. Continued use of the platform after changes are published constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed of the latest version.

If you have any questions, concerns, or queries regarding these 12 Huat Terms & Conditions, our team is ready to assist:

• Email: support@12huat.click
• Live Chat: Available 24/7 directly within the 12 Huat platform
• Response Time: Typically within 1–4 hours for email; within minutes for live chat

We communicate in Bahasa Melayu and English. The 12 Huat support team operates around the clock — 24 hours a day, 7 days a week, including public holidays — to ensure every enquiry you have is promptly attended to.